FAQShipping - FAQs

  1. Can you ship to an address outside of the United States and its territory?

    We cannot ship prescription medications outside the United States or its territory.

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  2. What are my shipping options?

    CareFirst Specialty Pharmacy can ship your prescription via UPS and the United States Post Office. Click here for additional information regarding shipping.

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  3. If my prescription requires a signature but no one will be home, may I ship my prescription to some place other than my home?

    We understand that our clients are very busy and may need us to ship to an address other than their home. We can ship prescriptions to your prescriber's office, place of employment, vacation home, neighbor or any other destination within the states where we are licensed with your consent.

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  4. Can I purchase additional insurance for my shipment?

    Yes, we can offer additional insurance for an additional fee.

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  5. Do you ever have FREE SHIPPING promotion deals?

    Yes we offer FREE SHIPPING promotions periodically. Please sign up to our email list so you can receive our latest promotions. Also check our website periodically for shipping promotions.

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  6. Can I expedite shipping?

    Yes, we can offer expedited shipping for an additional fee. Click here for additional information regarding expedited shipping

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  7. Can you ship to a PO Box?

    Our carrier can ship to P.O. boxes.

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  8. Can I track my order?

    Yes, if we have your email on file, we will send you an email with the tracking number. If we do not have your email address, please provide us with your email address so we can provide you tracking information.

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  9. What states can you ship to in the United States?

    Currently we can ship prescription medications to:

    Alabama (AL), Alaska (AK), Arizona (AZ), Arkansas (AR), California (CA), Colorado (CO), Connecticut (CT), Delaware (DE), Washington D.C. (DC), Florida (FL), Georgia (GA), Hawaii (HI), Idaho (ID), Illinois (IL), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Louisiana (LA), Maine (ME), Maryland (MD), Massachusetts (MA), Michigan (MI),  Minnesota (MN), Mississippi (MS), Missouri (MO), Montana (MT), Nebraska (NE), Nevada (NV), New Hampshire (NH), New Jersey (NJ), New Mexico (NM), New York (NY), North Carolina (NC), North Dakota (ND), Ohio (OH), Oklahoma (OK), Oregon (OR), Pennsylvania (PA), Rhode Island (RI), South Carolina (SC), South Dakota (SD), Tennessee (TN), Texas (TX), Utah (UT), US Virgin Islands (VI), Vermont (VT), Virginia (VA), Washington (WA), Wisconsin (WI), West Virginia (WV), Wyoming (WY)

    We are working diligently to obtain licenses in other states. Non-prescription products can be shipped to all states. If you have any questions, please call or email us at [email protected]

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  10. Do I need to sign for my prescriptions?

    An adult signature will be required for all controlled substances. All other prescriptions will be left to the discretion of the carrier's agent.

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